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Customer Value Segments Calculator

Analyze customer base segmentation and identify high-value customer groups

Customer Base Data
Enter your customer and revenue information

Top Tier Customers (VIP)

Mid Tier Customers

Overall Metrics
Total Annual Revenue
$0
Total Customers
1000
Avg Customer Value
$0
Top Tier (VIP) Customers
Customer Count0
% of Base0.0%
Total Revenue$0
Revenue Share0.0%
Mid Tier Customers
Customer Count0
% of Base0.0%
Total Revenue$0
Revenue Share0.0%
Low Tier Customers
Customer Count0
% of Base0.0%
Avg Value$0
Total Revenue$0
Revenue Share0.0%
Customer Segmentation Strategy

80/20 Rule: Typically, 20% of customers generate 80% of revenue. Identifying these segments helps prioritize resources effectively.

VIP Treatment: Top tier customers deserve dedicated account managers, priority support, and exclusive benefits to ensure retention.

Growth Opportunity: Mid-tier customers have potential to move up. Target them with upsells, cross-sells, and loyalty programs.

Segment Action Plan
Top Tier: White-glove service, quarterly reviews, exclusive events
Mid Tier: Automated upsells, loyalty rewards, case studies
Low Tier: Self-service options, automation, educational content
Monitor segment migration - customers moving up or down tiers
Calculate CAC and LTV by segment for better acquisition strategy